Refund and Cancellation Policies

In case, the buyer cancels the order online before the payment has been made, the entire order can be cancelled.

However, the order once placed cannot be cancelled in any case

In case there is an option for online download of data than cancellation will not be possible

In case of failed transactions or double realization of account for the same order, the total deducted amount will be refunded.

In case of cancelled order/failed transactions, the bank/card transaction charges of the buyer, if any, is likely to be forfeited

In case of part cancellations, the amount refunded will be corresponding to the part cancellation

PRANAAS reserves the right to refuse/cancel any order.